Academy for Medicine Counter Assistants

Type of Study
Online
Category
CPD Academy
Online Course Cost
£25 (Exc VAT) per year
Entry Criteria
Qualified Medicine Counter Assistants
Course Overview

At last Continuing Professional Development (CPD) is available for Medicine Counter Assistants. The Academy for Medicine Counter Assistants is designed primarily for Medicine Counter Assistants who are interested in furthering their Continuing Professional Development.

Membership allows access to a variety of modules covering the treatment and management of minor ailments in the pharmacy. The Academy comprises of knowledge modules - interactive topics where the focus is on understanding the subject, and Virtual Pharmacies. The Virtual Pharmacy is a scenario-based learning environment where learners are presented with a customer who they must interact with and use their knowledge and communication skills in order to reach a satisfactory conclusion. Our Virtual Pharmacy has been nominated twice for e-learning awards for it's problem solving based approach to learning.

The Course Content
Topics
Clinical
Common Dry Skin Conditions

Dry skin may seem like a trivial complaint but skin is our barrier to infective micro-organisms. Aging and conditions such as eczema can cause dry skin which if left unmanaged can lead to the protective nature of our skin being compromised. This module addresses its causes, symptoms and management.

Clinical
Contraception Awareness

This module focusses on the services you can offer and the additional advice you can give to enable the effective use of contraception

Clinical
Coughs, Colds and Influenza

A key traditional role for pharmacy staff is dealing with sniffles and sneezes, but there's more to it than an OTC medicine and a packet of tissues...

Clinical
Dental Care and Oral Health

There are many opportunities arising at the counter to provide treatment and advice about oral health. A staggering amount of A and E admissions are related to caries and children, and requests for advice can frequently lead to great opportunities to promote health and wellbeing and the importance of regular dental check ups.

Clinical
Hayfever

Pharmacy staff are frequently called upon for treatment and advice about hayfever. Make sure your knowledge is up to date before the sneezing season starts.

Clinical
Heartburn and Indigestion

Indigestion is arguably one of the most important subject areas for an MCA. So many opportunities are offered when a customer presents with heartburn or indigestion:- advice about lifestyle factors such as smoking, diet, weight and alcohol intake, the need to refer when symptoms are medicine related or symptoms raise concern, and the effective and appropriate use of OTC treatments.

Clinical
HIV and AIDS

Over 103,000 people are living with HIV in the UK and 17% of people with HIV in the UK are undiagnosed. This module will help you to identify fact from fiction about AIDS and HIV.

Clinical
Impotence

This module explores how effective communication can support health messages and how improvements in health and well-being may be promoted to individuals.

Clinical
Pain Control

This module focuses o causes, treatment and management of pain in the pharmacy.

Clinical
Prostate Cancer

Prostate cancer often grows slowly to start with and may never cause problems. Often prostate problems are benign. But some men have prostate cancer that is likely to spread and need diagnosis as early as possible.

Service Delivery
Quitting Smoking

Smokers are four times more likely to successfully quit if given appropriate support. Pharmacies have demonstrated that this is a key role for their staff to assist behaviour change and improve the health of the public.

Service Delivery
Travel Health

As more customers travel the world it becomes vital to prevent the spread of disease. Your role in helping them to prevent infection and recognise worrying symptoms if they do is crucial.

Products
Alli and Weight Loss

Customers may well come armed with Tales of Magical Weight Loss gathered from the internet. Her's your opportunity to direct them to reliable resources and give advice about weight loss and the use of Alli

Products
Aptamil and Common Infant Feeding Problems

The pharmacy is often the place first time Mums will turn to when babies don't settle. The pharmacist and pharmacy technician are well placed to give reliable advice about feeding problems.

Products
Curanail and Fungal Nail Infections

Fungal nail infections are unsightly and often an inconvenience. They are difficult to treat and need patience. Pharmacy staff are ideally placed to give information about the successful treatment and management of these complaints.

Products
Flomax Relief and BPH

A round 1 in 4 men over 40 suffer from BPH. They may notice a variety of annoying pee problems but be reluctant to consult a GP. Helping to raise awareness can help these men to access treatments and expert advice, as well as allay a lot of fears and anxiety which of course, only serve to make the condition worse.

Health
Back to School

When the kids go back to school there are a variety of complaints in addition to homework that they can bring back home...

Health
Healthy Eating

Theories abound as to why we are the fattest nation in Europe. Wherever the blame is laid, be it genetics, accessibility to junk food, bad parenting or poor education, we need to act.

Health
Summer Health

Here comes Summer! Perhaps the most welcome of seasons, Summer brings a variety of seasonal complaints...

Virtual Pharmacy Scenarios
VP
Earache

VP
Eye Infection

VP
Women's Health

VP
Customer Complaints

VP
Coughs and Colds

VP
Healthy Living

VP
Pain Control

VP
Customer Engagement

VP
Handling Prescriptions

VP
Common Infant Feeding Problems

VP
Gum Disease

VP
Hayfever

VP
Heartburn and Indigestion

VP
Skin Conditions

Support

As well as on-line access to results and our FAQ section, learners can talk to dedicated tutors 24/7