BTEC Level 2 Certificate in Pharmaceutical Science

Type of Study
Online, Paper
Pharmacy Support Staff
Entry Criteria
Staff working either part or full time in a pharmacy or pharmacy department
Course Overview

The course provides the underpinning knowledge for the Apprenticeship Programme and may be purchased as part of this delivery programme by other NVQ Centres. It can also be used by those without pharmacy employment or returning to practice to raise awareness of current dispensary practice. It cannot be used as a stand alone qualification if working in a dispensary.

It covers use of reference books, interpretation and validation of the prescription, law and ethics, the Drug Tariff, compliance and concordance and dispensing errors.

How will this course benefit me?

This course develops confidence in the dispensary and provides in-depth knowledge in meeting individuals’ needs, teamwork, health and safety, preparation and issuing of prescribed medicines and the ordering, receipt and storage of pharmaceutical stock.


This course is generally undertaken as part of the Apprenticeship Programme over a period of 12 months but should take 6 months if being completed separately.

How is the course delivered?

All our courses are delivered by blended learning. This course benefits from a dedicated website where learners with internet access can download course materials and complete some assignments on-line with immediate feedback. The course consists of 12 modules, which are assessed by multiple choice questions.

The Course Content
Module 1
Working in the Pharmacy Team

You will learn about the pharmacy team, the NHS, the importance of Standard Operating Procedures and the interaction between pharmacy and other organisations

Module 2
Communicating with Pharmacy Customers

Here you'll consider customer care and how to communicate effectively

Module 3
Law, Regulations and Health and Safety within the Pharmacy

This module covers the laws relating to medicines, poisons and health and safety

Module 4
Receiving a Prescription

This module covers the requirements for a prescription, how to understand what is written on one , procedures and records related to them as well as actions to take if the prescription is not valid

Module 5
The Drug Tariff

This useful resource gives ou all the information you need to calculate how you will be paid for supplying a precribed medicine and how to endorse prescriptions. This module guides you how to use it

Module 6
Controlled Drugs

Here you will learn about the requirements for storage and records for Controlled Drugs

Module 7

Here you will gain a working knowledge of common calculations required in the pharmacy

Module 8
Assembling a Prescription

This module covers assembly of a prescription, storage and labelling and the key points to remember

Module 9
Giving Out a Prescription and Patient Counselling

Here you will learn about your role when issuing prescribed medicines and how and who to refer to when necessary

Module 10
Ordering, Receiving, Storing and Issuing Stock

Effective pharmaceutical stock management is essential for the safe supply of medicines and you will learn about how you can contribute to an effective service

Module 11
Medicines for Veterinary Use

Veterinary medicines can be supplied through a pharmacy and you will learn about the special legislation and reference sources required

Module 12
Dispensing Errors

Sadly dispensing errors occur, but having an awareness of the common types of errors and their causes help the pharmacy staff to reduce the risk. Here you'll learn about risk assessment and the importance of recording errors - those that reach the patient and those that don't


As well as on-line access to results and our FAQ section, learners can talk to dedicated tutors 24/7