This course provides the underpinning knowledge for the Level 2 NVQ Certificate in Pharmacy Service Skills and may be purchased as part of this delivery programme by other NVQ Centres.
It can also be used by those without pharmacy employment or returning to practice to raise awareness of current dispensary practice. It cannot be used as a stand alone qualification if working in a dispensary.
You will learn about the pharmacy team, the NHS, the importance of Standard Operating Procedures and the interaction between pharmacy and other organisations.
Here you'll consider customer care and how to communicate effectively.
This module covers the laws relating to medicines, poisons and health and safety.
This module covers the requirements for a prescription, how to understand what is written on one , procedures and records related to them as well as actions to take if the prescription is not valid.
This useful resource gives you all the information you need to calculate how you will be paid for supplying a prescribed medicine and how to endorse prescriptions. This module guides you how to use it.
Here you will learn about the requirements for storage and records for Controlled Drugs.
Here you will gain a working knowledge of common calculations required in the pharmacy.
This module covers assembly of a prescription, storage and labelling and the key points to remember.
Here you will learn about your role when issuing prescribed medicines and how and who to refer to when necessary.
Effective pharmaceutical stock management is essential for the safe supply of medicines and you will learn about how you can contribute to an effective service
Veterinary medicines can be supplied through a pharmacy and you will learn about the special legislation and reference sources required.
Sadly dispensing errors occur, but having an awareness of the common types of errors and their causes help the pharmacy staff to reduce the risk. Here you'll learn about risk assessment and the importance of recording errors - those that reach the patient and those that don't.
Each module is assessed by means of a set of multiple choice questions
Additional modules are available for learners working in aseptics. Unit route options are also available on request
As well as on-line access to results and our FAQ section, learners can talk to dedicated tutors 24/7