The competency units for the Level 2 NVQ Certificate in Pharmacy Service Skills provide Dispensing Assistants with skills regarding legal aspects and procedures within a dispensary. This course covers use of reference books, interpretation and validation of the prescription, law and ethics, the Drug Tariff, compliance and concordance and dispensing errors.
How will this course benefit me?
This course develops confidence in the dispensary and provides in-depth knowledge and assessment of competence in meeting individuals’ needs, teamwork, health and safety, preparation and issuing of prescribed medicines and the ordering, receipt and storage of pharmaceutical stock.
How is the course delivered?
All our courses are delivered by blended learning. This course benefits from a dedicated ePortfolio where learners with internet access can record accounts of real life working experiences to be witnessed by a workplace pharmacist or senior pharmacy technician. For dispensaries without access to a pharmacist or senior pharmacy technician, Buttercups will provide workplace visits.
The assessment involves written accounts of activities which must be witnessed by a qualified pharmacy technician who can be provided by Buttercups Training.
Mandatory Competency Units (you must complete all 3 units)
Optional Competency Units (you must complete 4 units)
Access to an Expert Witness is required in order for a learner to undertake the course. Their role is to observe the learner in the workplace undertaking tasks required to demonstrate competency against various Learning Outcomes and Assessment Criteria within the Pharmacy Services Skills Programmes.
They are not responsible for assessing evidence against the Learning Outcomes and Assessment Criteria. The evidence of competency provided by the Expert Witness observations is holistically assessed by the learner's allocated Assessor at Buttercups Training.
This is detailed in the Assessment Strategy as follows:
- Registered Pharmacist, or;
- Practising Pharmacy Technician registered with the GPhC:
- Must be occupationally competent in areas that they are observing
- Must be able to demonstrate CPD
- Must be inducted by Centre/Training Provider - this will involve accessing reference materials via a dedicated website, and then taking a short on-line test