The Medicines Counter Assistant (MCA) Course covers retail skills, the classification of medicines, the use of 2WHAM questions, handling prescriptions, abuse and misuse of medicines, referral to the pharmacist and product knowledge.
The Dispensing Assistant Course (Level 2 Equivalent) is intended for staff working either part or full time in a dispensary requiring training in basic procedures and legal issues.
The Healthcare Assistant Course has been designed for colleagues whose role requires them to undertake a number of activities within the pharmacy.
The Dispensary Stock Management Course covers customer service, teamwork, health & safety and management of pharmaceutical stock.
The Manufacturing Course covers the practical and legal aspects of working in pharmacy manufacturing
Allows an appropriate skill-mix that will enhance the pharmaceutical care of the patient and utilise the knowledge and skills of the dispensing assistants more effectively.
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