We're Here to Help

Telephone

If you would like to speak directly to a member of our friendly staff please use the number below:

(0115) 937 4936

Fax

If you need to fax any work to Buttercups please use the following fax number:

Fax: (0115) 937 1675

Social Media

Post

If you would like to submit your work via post please send your work to the following address:

Buttercups Training Limited,
Buttercups House,
Castlebridge Office Village,
Castle Marina Road,
Nottingham NG7 1TN

PLEASE NOTE: When sending your work via the post please make sure that you:

  • photocopy your work before sending it (as work can get lost in the post)
  • ensure that you attach the correct amount of postage stamps

Buttercups Training cannot be responsible for any work that goes missing in post.

Departments

To ensure you get the fastest possible response, please select the most relevant department below. If you cannot find one for the query that you have, please send an email to training@buttercups.co.uk and we will respond as soon as possible.

ENROLMENT
QUERIES

Have a query about enrolments, accounts or want to update your details?

Ask Us

IT
QUERIES

Are you experiencing difficulty logging in or having issues with the b-Hive and TestZone?

Ask Us

LEVEL 3 COURSE QUERIES

Have a query regarding any aspect of your Level 3 Course, either the Knowledge or NVQ?

Ask Us

ACCURACY CHECKING QUERIES

Do you need help or information regarding the Accuracy Checking courses, or reaccreditation?

Ask Us

PRE-REGISTRATION PHARMACIST QUERIES

Do you have a query regarding your pre-registration programme or want to know more?

Ask Us

GENERAL COURSE QUERIES

Are there any other courses you want to ask us about?


Ask Us

HEALTHY LIVING PHARMACY QUERIES

We have a dedicated website for Healthy Living Pharmacy queries. Click below to visit this site

Ask Us

FUNCTIONAL SKILLS QUERIES

Do you have a question for our dedicated Functional Skills Team?

Ask Us

Employer Complaints Procedure

This is the procedure for employers that wish to feedback regarding our service. If you are a learner, please check your Student Handbook for the correct process - the Student Handbook can be found by logging into the b-Hive


Directions (for Corporate visitors only)

If you are a Corporate visitor and require directions please click on the 'Directions' icon on the map below and you will be redirected to Google Maps