Support During Office Closure

Our offices are closed between:

Tuesday 24th December at 5.30pm – Monday 30th December 8.30am and
Tuesday 31st December at 5.30pm – Thursday 2nd January 8.30am.

If you require advice or assistance during this time, please follow the advice below:

Emergencies

If you are in an emergency situation, including a mental health crisis, or a crime is being committed, then your first port of call should be the appropriate emergency services on 999 for urgent, or 101 for non-urgent queries.

Further support for wellbeing and mental health can be found on the Support Pages: Learner Welfare | Buttercups Training

Medical support

Call NHS Direct for all medical non-emergencies on 111 or visit the website 111 Online

Wellbeing Support

• Samaritans - 24hr service offering emotional support: Helpline: 116 123 - Contact a Samaritan
• Mind - A great website with lots of information and support available, it also has a crisis button in case you need urgent help
• Other support services in your area can be found here - Hub of Hope

Homelessness

Should you find yourself in an unexpected housing crisis: Ending Youth Homelessness
Shelter

Brook Young People's Information Service

Brook
Information, support and signposting service for young people under 25 on sexual health. Also run a confidential enquiry service via the Brook website. Details of local services available via text message (see website for details). Centres throughout the UK offering free contraception, pregnancy testing and counselling.

The Care Leavers Association

0161 826 0214
The Care Leavers Association
The Care Leavers Association is a national user led charity aimed at improving the lives of care leavers of all ages. They bring together the voices and experiences of care leavers to support care leavers of all ages, improve the current care system and change for the better society's perception of people in care. The Care Leavers Association work with individuals through specific projects, campaign, lobby, and advocate for change at all levels of government and provide training and awareness for a range of organisations.

Forced Marriages

020 7008 0151
Forced marriages
Contact the Forced Marriage Unit (FMU) if you’re trying to stop a forced marriage or you need help leaving a marriage you’ve been forced into.

LGBTQ Support Info

Student Minds

Runaway Helpline

116 000
Runaway Helpline
Runaway Helpline is here if you are thinking about running away, if you have already run away, or if you have been away and come back. You can also contact the Helpline if you are worried that someone else is going to run away or if they are being treated badly or abused. You can call or text for free, 24 hours a day. It's all confidential.

The Mix

0808 808 4994
The Mix
Essential support for under 25s. Phone, Email, Web support and Counselling The Mix's Crisis Messenger text service is available 24/7 and open to anyone aged 25 or under living in the UK. If you're in crisis and need to talk, text THEMIX to 85258

Support for domestic violence/abuse

Refuge
Womens Aid
Mankind Initiative

If you have any safeguarding concerns relating to someone who is under 18 years of age or a vulnerable adult, please call your Local Authority Social Care phone number. The number you call will be different depending on where you live. You can find details on the following web page by putting in the postcode of where you are reporting from: Report child abuse to a local council.

Our Offices will be open as usual on 30th December and 31st December. If you wish to speak to a member of our team, please contact us 0115 937 4936.