At Buttercups Training, we are expanding our Apprenticeship On-Programme Team. This is a rare opportunity to join a growing SME that’s achieving great things whilst supporting a healthy work-life balance.

We aim to make it easy for pharmacies across all healthcare sectors to access mandatory training to support the development of their employees. We do this by providing engaging e-learning packages via our b-Hive platform to ensure that their learning experience is efficient and fun, whilst providing the tools required for a long and successful career in pharmacy.

We are the number 1 provider in our sector, GPhC accredited for our pharmacy programmes, listed as a main provider on the register of apprenticeship training providers, Matrix accredited, and immensely proud of our recent Ofsted grading.

We are looking for talented people to help us make those companies even more successful. You will be responsible for supporting Apprenticeship On-Programme functions from providing guidance to stakeholders to providing administrative support and auditing off-the job logs. This position includes a variety of tasks, so the ideal candidate will have be organised and have great time management skills.

What’s involved in this position?

We are looking for a driven individual to perform a variety of administrative duties ensuring compliance to the apprenticeship funding rules and to provide guidance to internal and external stakeholders to support apprentices to achieve their programme.

Duties include:

• Providing guidance to external and internal stakeholders on apprenticeship requirements
• Completing on-programme apprenticeship funding paperwork
• Completing audits on progress and off-the job training time records
• Discussing course progress with apprentices and their employers
• Providing administrative support for End Point Assessment
• Mailbox management
• Preparing basic data/excel reports
• Answering enquiries by telephone and email
• Data entry and maintaining records, filing systems and computer files
• Writing and dispatching correspondence
• Assisting the other Apprenticeship Teams as necessary

Essential Skills

• Administration or secretarial experience
• High level of accuracy
• Strong attention to detail
• Ability to prioritise a busy workload
• Able to manage multiple tasks and meet deadlines
• Previous experience of using Excel
• Excellent verbal and written communication skills
• Committed to high standards of quality
• Ability to build effective relationships with internal and external stakeholders

Desirable Skills

• Experience in or knowledge of apprenticeship services
• Experience in or knowledge of the pharmacy or healthcare sector

Relevant Skills and Experience

Applicants must have excellent overall IT skills and be proficient in using Microsoft Office Suite and, in particular, MS Excel. A high level of accuracy, keen attention to detail and the ability to spot errors will be key attributes in the successful applicant, as will strong organisational skills. Excellent verbal and written communication skills will also be essential to the role.

Knowledge of the Pharmacy, Education and Training Sector is not essential as full training will be provided as part of the induction process, however experience working in the pharmacy sector would be desirable. Applicants are advised that a positive, can-do attitude is an essential part of organisational culture at Buttercups Training.